Do I need to create an account to order?
No — you can check out as a guest. Creating an account at My Account is optional and lets you view your past orders more easily.
Are your products age-restricted?
Yes. Our products are intended for adults of legal vaping age in their country of residence. By ordering from VapeLab, you confirm that you meet this requirement.
What payment methods do you accept?
Available payment methods are shown at checkout. We’re working on adding more options over time — if the one you need isn’t listed yet, contact us.
How does wholesale pricing work?
Selected products offer lower per-piece pricing at higher order quantities. Open a product page to see its quantity breaks, or browse our Wholesale page for products with bulk pricing available.
How do I track my order?
You’ll receive an update once your order status changes. If you have an account, you can also check order status any time from My Account.
Can I change or cancel my order after placing it?
Contact us as soon as possible after placing your order — if it hasn’t been processed yet, we’ll do our best to change or cancel it.
What if a product I want is out of stock?
We regularly restock and add new products. Contact us and we’ll let you know if and when a specific product will be available again.
I still have a question
Reach out any time through our Contact page.